SaralX Privacy Policy
Last updated: 19-July-2026
1. Introduction
SaralX Accessibility Private Limited (“SaralX”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
- Visit our website (https://saralx.com)
- Contact us through our website or other communication channels
- Request information about our services
- Engage SaralX to provide digital accessibility services
- Participate in our webinars, events, training programs, or surveys
This Privacy Policy applies to all visitors, prospective customers, clients, business partners, job applicants, and other individuals interacting with SaralX.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. About SaralX
SaralX Accessibility Private Limited is a digital accessibility company helping organizations build inclusive digital experiences.
Our services include:
- Digital Accessibility Audits
- Accessibility Testing
- Accessibility Remediation Support
- WCAG Compliance Consulting
- Accessibility Training
- Accessibility Strategy
- VPAT/ACR Support
- Accessibility Program Development
- Accessibility Awareness Workshops
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
This may include:
- Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Country
- Information provided through contact forms
- Information shared during meetings or correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referral Source
- Cookies and Similar Technologies
Project Information
When delivering accessibility services, clients may provide:
- Website URLs
- Mobile Applications
- Design Files
- Software Interfaces
- Documents
- Accessibility Reports
- Technical Documentation
SaralX only accesses information necessary to deliver the requested services.
Recruitment Information
If you apply for employment, we may collect:
- Resume/CV
- Educational Information
- Professional Experience
- Portfolio
- References
- Interview Notes
4. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Deliver our services
- Conduct accessibility audits and testing
- Provide consulting and remediation support
- Deliver accessibility training
- Improve our website and services
- Schedule meetings and demonstrations
- Send service-related communications
- Send newsletters or marketing communications (where permitted)
- Recruit employees
- Meet legal and regulatory obligations
- Protect our systems and prevent fraud
We do not sell personal information.
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand website usage.
These may include:
- Essential Cookies
- Performance Cookies
- Analytics Cookies
- Security Cookies
We may use third-party tools such as:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- LinkedIn Insight Tag
(where implemented)
You may control cookies through your browser settings.
6. Legal Basis for Processing
Where applicable, SaralX processes personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights
7. Sharing of Information
SaralX may share personal information only where necessary.
Recipients may include:
- Cloud hosting providers
- IT and cybersecurity service providers
- Email and communication platforms
- CRM providers
- Professional advisors
- Government authorities where legally required
All service providers are required to protect personal information appropriately.
SaralX does not sell or rent personal information.
8. Data Security
SaralX implements reasonable technical, administrative, and organizational safeguards, including:
- Role-based access controls
- Secure cloud infrastructure
- Encryption during transmission where applicable
- Secure authentication mechanisms
- Employee confidentiality obligations
- Periodic security reviews
Although we take appropriate security measures, no method of transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Fulfil contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Protect our legal rights
Project-related information is retained according to contractual obligations with our clients.
Once no longer required, information is securely deleted or anonymized where appropriate.
10. International Data Transfers
SaralX primarily operates from India.
Where necessary, personal information may be processed or stored in jurisdictions outside your country using trusted cloud service providers.
When transferring personal information internationally, SaralX takes reasonable steps to ensure appropriate safeguards are in place.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Restrict or object to certain processing
- Request portability of your information (where applicable)
- Lodge a complaint with the relevant authority
To exercise these rights, please contact:
Email: support@saralx.com
We may verify your identity before processing your request.
12. Third-Party Websites
Our website may contain links to third-party websites.
SaralX is not responsible for the privacy practices or content of those external websites.
Users are encouraged to review the privacy policies of those websites independently.
13. Children’s Privacy
SaralX’s services are intended primarily for businesses, organizations, and professionals.
Our website is not directed toward children, and we do not knowingly collect personal information from children without appropriate legal authorization.
14. Accessibility Commitment
As a digital accessibility company, SaralX is committed to ensuring that our own digital experiences are accessible to everyone, including persons with disabilities.
If you encounter any accessibility barriers while using our website or accessing this Privacy Policy, please contact us at support@saralx.com. We welcome your feedback and will make reasonable efforts to resolve accessibility issues promptly.
15. Changes to This Privacy Policy
SaralX may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
The revised version will be published on this page with an updated “Last Updated” date.
We encourage users to review this Privacy Policy periodically.
16. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
SaralX Accessibility Private Limited
Email: support@saralx.com
Phone: +91 90368 14862
Website: https://saralx.com
Registered Office
No. 63, Shri Nath Safayar Home,
Deoli Arab, Kota, Rajasthan – 324003, India
Corporate Office
Somara CoWorking Space, Shri Prasidhi,
20/1, 24th Main Road, 6th Phase,
JP Nagar, Bengaluru, Karnataka – 560078, Indi